HELP!We'd be happy to.
Question, Comments, or Concerns?? Email us anytime by clicking: HERE (firstname.lastname@example.org) If you need immediate attention please call us, during business hours, at 1-831-475-4466.
Will my item look exactly like it does on my screen?
What is your return policy?
I lost my receipt! What should I do?
If my item arrives broken what should I do?
We ship most orders in 1-4 business days. The shipping cut off time for the day is 12 pm Pacific Standard time. On occasion, there may be unforeseen delays in shipping your order. We will notify you via email if we determine your order will not ship by the time frame stated above.
Standard Shipping: Most ground shipped packages are delivered within 5-10 business days from the day they are ordered.
Expedited Shipping: We offer 3-Day shipping. If you need an item shipped 2-day or Next-Day air please call us at 1-800-331-4467 begin_of_the_skype_highlighting 1-800-331-4467 end_of_the_skype_highlighting. Please note that expedited shipping expedites the time in transit, not that time it takes us to prepare your order for shipment
Hawaii and Alaska: We offer Second-Day Air to Alaska and Hawaii.
PO Box Shipping: We prefer not to ship to PO boxes because UPS only ships to physical addresses. If a PO Box is all you have, we will ship your order via insured USPS. If we determine that an item cannot be shipped to a PO Box, we will contact you to provide a physical shipping address.
APO/FPO Shipping: Most items can be shipped to APO/FPO destinations. Items are usually delivered to the US military post office within 5-10 business days after they ship.International Shipping: We offer international shipping, including Canada, Puerto Rico, and any destination outside the United States. Please call or email us and we will do our best to accommodate you.
What are your store hours?